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CANCELLATION, RETURN AND REFUND POLICY

Order Cancellation

Typically, orders once placed cannot be cancelled. Please contact at the earliest and we will try to do whatever best we can. Your order starts processing within 4 to 6 hours of order placement. Once the order starts processing we are unable to cancel the order.

 

Return Policy

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care number or email us mentioning your Order ID. We will personally ensure that the issue is resolved satisfactorily. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

Any product that exhibits physical damage to the box or to the product

Any product that is returned without all original packaging, and all other items originally included with the product at the time of delivery

 

Refund Policy

We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cash, we will send you a cheque (not a DD). Cheque will be sent only to the billing address of the customer. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.

Please note that we shall not be responsible for any delays in credit to the Card holder's credit card account as that is managed by the Card holder's issuing bank.